We had our first issues with plantation homes.
It mostly surrounds the plans of the home...
My advice check every detail carefully, from which areas are tiled, splashbacks and structural details.
From the initial quotes to our new home proposal plans things simply disappeared .
It was only noticed afterwards what was missing and because we had signed off on the contract plans they made it tough on us.
1. Missing mirrored sliding doors on robes - was noticed in our contract meeting and was requested to be put back in - currently still missing!
2. Tiling along the vanity wall. - only noticed on the lead up to the colour appointment - when we were going to display homes to look at colour schemes my wife asked whether or not we had full tiled walls as displayed. I said yes we do and at the display home it does state pretty much what you see is what you get.
To my surprise when I looked over our plans we had zilch tiling! The only tiling we had in our ensuite was the shower hob and floor - I was pissed. We managed to ask the sales consultant at the display home to print the original ensuite plans and surprise they were there. Despite this our customer service lady wouldn't budge as we signed off on the plans. I brought this up with our colours lady and she managed to get it changed.
3. After that we checked and double checked from the modified plans - our splashbacks were nicely trimmed down too. This was also requested to be reinstated to its proper height
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| Our plan should have shown - Floor to ceiling tiling on our ensuite wall. This plan only has tile skirts. |
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